• If you need medical help, the NHS is still here for you.


  • If you need medical help from your GP please contact us by phone to be assessed.


  • If you need urgent medical help, use the NHS 111 online service. If you cannot get help online, call 111.


  • If it’s a serious or life-threatening emergency, call 999


  • If you are told to go to hospital it is important that you go to hospital.


  • You should continue to attend your appointments, unless you have been told not to attend.



  • You can order your repeat prescriptions on the NHS App and through your GP surgery or pharmacy’s online service, where available.


  • If you need to collect a prescription and have coronavirus symptoms or are self-isolating at home – please arrange for a friend, relative or volunteer to collect for you.


  • To help us to keep supplying medicines to everyone who needs them, please only order repeat prescriptions in your usual quantities at the usual time.


Routine vaccinations

  • It is important that you or your baby or child still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community.


  • If the person needing vaccination has coronavirus symptoms or is self-isolating because someone in the household is displaying symptoms, please contact your GP practice for advice.


Cancer Patients

  • If you have a symptom that you are worried about, you must contact your GP Practice.


  • Your clinician will discuss with you the benefits of starting or continuing your cancer treatment against the increased risks of contracting coronavirus.



Heart Attack Patients

  • If you think you or a family member are suffering with the symptoms of a heart attack you must dial 999 immediately.


  • If you or a family member develop symptoms such as heavy or tight chest pain that may spread to your arms, neck or jaw, or make you breathless, sick, sweaty or light-headed and that doesn’t go away, this could be caused by a heart attack. Dial 999 immediately.


Stroke Patients

  • If you think you or a family member are suffering with the symptoms of a stroke you must dial 999 immediately.


  • You can spot the symptoms of a stroke by using the FAST test:

  • Face - is the face drooping / fallen on one side? Can they smile?

  • Arms - can they raise both arms and keep them there?

  • Speech - is it slurred?

  • Time to call 999 if you see any of the above signs


Pregnant Women

  • If you are pregnant it is important that you still attend your antenatal appointments and continue to seek advice from your midwife or maternity team.


  • If you are worried about your health or the health of your unborn baby, please contact your midwife or maternity team.


Parents of young children

  • If you are worried about the health of your baby or child, please call 111.


  • If it’s a serious or life-threatening emergency, call 999


Mental Health

  • NHS is here to support your mental health during the coronavirus pandemic, as well as your physical health.


  • If you are concerned about the mental health of your child, please contact your GP or check online self-referral options for under 18 years olds at:


  • If you are facing mental health issues contact your GP or key worker, if you have one, and continue to access your mental health services as usual. We are also still open for new referrals, via your GP or online.


  • If you’re experiencing stress and anxiety, you can get further information, including how to self-refer to psychological therapies at:


  • If you are facing a mental health crisis, use the NHS 111 online service. If you cannot get help online, call 111.




Learning Disability and Autism

  • If you need medical help reasonable adjustments will be made so you get the right care and support.


  • Your local community teams and crisis support lines are available if you are worried or anxious.


1.12.2020 - UPDATE:  Increased access has been temporarily suspended.  We will update the website once this service is reinstated.  We apologise for any inconvenience caused.  Thank you.   

Below is a list of appointments which can be accessed by Roslea, Ryan MC and Riverside Medical Centre patients.  These are in addition to normal opening hours.  Please ring your registered practice and you will automatically be diverted to the surgery holding the session. 

Please be aware, regardless of the time or location of the appointment you are requesting, you must ring your own practice in their normal opening hours in order to book an appointment. 

This service is for patient appointments/telephone reviews, the reception staff are unable to answer prescription queries or ordering at this time.  You will need to contact your registered practice at normal opening hours for routine enquiries and prescription ordering.

Bridgedale Medical Services - patients of The Ryan Medical Centre, Roslea Surgery and Riverside Medical Centre can access appointments at the following practices:  







Riverside Medical Centre

194 Victoria Road, Walton Le Dale, PR5 4AY



Ryan Medical Centre, St Marys Road

Bamber Bridge, PR5 6JD




calendarTo make an appointment ring 01772 310100 between
08:00 - 18:30 Monday to Friday. The staff will try to offer you an appointment to suit your needs. (We are sorry but we are not able to make appointments outside of these times.)

You can see any of the doctors in the practice. However, it is often best, when possible, to see the doctor who knows you and is familiar with your case. If you wish to see a particular doctor at a particular time try to ring in advance.

Appointments may be up to 10 minutes' duration. 

You may be asked to return for a second appointment if you have more than one problem (to ensure the smooth running of the surgery) or you may be referred to a partner in the practice who has a special interest in your particular problem.

All doctors have a number of appointments available for the same day. These are offered when we open the routine telephone lines at 08:00. When all the same-day appointments for the doctor of your choice have been used, appointments available for other doctors will be offered.

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly. A visit to the nurse may also avoid someone who is quite poorly being unable to be seen more urgently by the doctor


If you wish to have a friend, relative or member of the practice staff present during a consultation, please mention this to the doctor and it will be arranged.


If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.

Patients who fail to attend for three appointments without explanation are sent a warning letter informing them that they will be removed from our list if they continue to miss appointments.

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website