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  • If you need medical help, the NHS is still here for you.


  • If you need medical help from your GP please contact us by phone to be assessed.


  • If you need urgent medical help, use the NHS 111 online service. If you cannot get help online, call 111.


  • If it’s a serious or life-threatening emergency, call 999


  • If you are told to go to hospital it is important that you go to hospital.


  • You should continue to attend your appointments, unless you have been told not to attend.



  • You can order your repeat prescriptions on the NHS App and through your GP surgery or pharmacy’s online service, where available.


  • If you need to collect a prescription and have coronavirus symptoms or are self-isolating at home – please arrange for a friend, relative or volunteer to collect for you.


  • To help us to keep supplying medicines to everyone who needs them, please only order repeat prescriptions in your usual quantities at the usual time.


Routine vaccinations

  • It is important that you or your baby or child still have routine vaccinations. They protect against serious and potentially deadly illnesses and stop outbreaks in the community.


  • If the person needing vaccination has coronavirus symptoms or is self-isolating because someone in the household is displaying symptoms, please contact your GP practice for advice.


Cancer Patients

  • If you have a symptom that you are worried about, you must contact your GP Practice.


  • Your clinician will discuss with you the benefits of starting or continuing your cancer treatment against the increased risks of contracting coronavirus.



Heart Attack Patients

  • If you think you or a family member are suffering with the symptoms of a heart attack you must dial 999 immediately.


  • If you or a family member develop symptoms such as heavy or tight chest pain that may spread to your arms, neck or jaw, or make you breathless, sick, sweaty or light-headed and that doesn’t go away, this could be caused by a heart attack. Dial 999 immediately.


Stroke Patients

  • If you think you or a family member are suffering with the symptoms of a stroke you must dial 999 immediately.


  • You can spot the symptoms of a stroke by using the FAST test:

  • Face - is the face drooping / fallen on one side? Can they smile?

  • Arms - can they raise both arms and keep them there?

  • Speech - is it slurred?

  • Time to call 999 if you see any of the above signs


Pregnant Women

  • If you are pregnant it is important that you still attend your antenatal appointments and continue to seek advice from your midwife or maternity team.


  • If you are worried about your health or the health of your unborn baby, please contact your midwife or maternity team.


Parents of young children

  • If you are worried about the health of your baby or child, please call 111.


  • If it’s a serious or life-threatening emergency, call 999


Mental Health

  • NHS is here to support your mental health during the coronavirus pandemic, as well as your physical health.


  • If you are concerned about the mental health of your child, please contact your GP or check online self-referral options for under 18 years olds at:


  • If you are facing mental health issues contact your GP or key worker, if you have one, and continue to access your mental health services as usual. We are also still open for new referrals, via your GP or online.


  • If you’re experiencing stress and anxiety, you can get further information, including how to self-refer to psychological therapies at:


  • If you are facing a mental health crisis, use the NHS 111 online service. If you cannot get help online, call 111.




Learning Disability and Autism

  • If you need medical help reasonable adjustments will be made so you get the right care and support.


  • Your local community teams and crisis support lines are available if you are worried or anxious.


Clinics & Services

In addition to GP consultations the practice offers a wide range of clinics and healthcare services:

Diabetic Clinic glucose_reading

Dr Alexander has a special interest in diabetes. He runs a clinic  where he is assisted by practice nurse Doreen Brown. All diabetics are asked to attend at least once a year for a full check.

Asthma Clinic

Asthma clinics are run by our practice nurses who have undergone special training in asthma and chronic chest complaints. Patients are encouraged to attend at least once a year.

Pre-conceptual Counselling

This is advice on how to look after yourself before you get pregnant. Please ask your doctor for further information.

Maternity Care

If you think you are pregnant, please arrange an appointment with our midwives. Your care will be shared between your doctor, our midwives and the hospital. We have an antenatal clinic run by our midwives, on Thursday afternoon between 13:30 – 16:30.

Under Fives 99351926

Our practice nurses administer baby injections on a Thursday at a well baby clinic. We recommend that babies have immunisation against diphtheria, tetanus, whooping cough, haemophilus influenzae B, meningitis and polio at two, three and four months and are immunised against measles, mumps and rubella (German measles) at 12 - 15 months. If your child is unwell, it is more appropriate for them to be seen in surgery rather than at the well baby clinic.

We recommend that pre-school children have a booster against diphtheria, tetanus, whooping cough and polio at four years.

Consent for Vaccinations

Would all parents/legal guardians of newborn babies please note that their informed written consent must be given prior to the commencement of a vaccination programme for babies. A grandparent or other person cannot do this. Once written consent has been given for a programme to commence, another person may then bring babies to the clinic for vaccination.

Smear Clinic

Women aged between 25-49 years are invited to have a smear every three years. Women aged between 50-64 years are invited to have a smear every five years.

Please book an appointment via reception to see our practice nurse for a cervical smear.

Steroid Injections syringe

Steroid injections (not knees) are administered at the surgery. It is necessary to see Dr Moore or Dr Hugh Alexander in surgery beforehand.

Social Prescriber

Social prescribing is a new service that connects people to a range of non-clinical services available within the local community.

Please ask reception, the GP or nurse for more information or view Social Prescriber page on "further information" tab. 


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