To make an appointment ring 01772 310100 between
08:00 - 18:30 Monday to Friday. The staff will try to offer you an appointment to suit your needs. (We are sorry but we are not able to make appointments outside of these times.)
You can see any of the doctors in the practice. However, it is often best, when possible, to see the doctor who knows you and is familiar with your case. If you wish to see a particular doctor at a particular time try to ring in advance.
Appointments may be up to 10 minutes' duration.
You may be asked to return for a second appointment if you have more than one problem (to ensure the smooth running of the surgery) or you may be referred to a partner in the practice who has a special interest in your particular problem.
All doctors have a number of appointments available for the same day. These are offered when we open the routine telephone lines at 08:00. When all the same-day appointments for the doctor of your choice have been used, appointments available for other doctors will be offered.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many conditions and you may be seen more quickly. A visit to the nurse may also avoid someone who is quite poorly being unable to be seen more urgently by the doctor
If you wish to have a friend, relative or member of the practice staff present during a consultation, please mention this to the doctor and it will be arranged.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.
Patients who fail to attend for three appointments without explanation are sent a warning letter informing them that they will be removed from our list if they continue to miss appointments.